Privacy Policy

We, “Lens Society,” are dedicated to safeguarding and upholding your privacy.

This policy (together with any other documents it refers to) lays out the principles on which we will process any personal information you give us or that we obtain from you. For further information on our policies and procedures surrounding your personal data and how we will handle it, please read the following carefully.

Lens Optical LTD, Aston House, Aston Road North, Birmingham, B46DA, is the data controller for the purposes of the Data Protection Act of 1998 (the “Act”).

Information that we might gather from you

We may gather and use the following information about you:

Details that you enter forms on our website, lensessociety.co.uk (“our site”). This includes details given while registering to use our site, signing up for our service, publishing content, or asking for additional services. When you let us know about a problem with our website, we could also ask you for information. If you get in touch with us, we could preserve a record of that communication. You’ll occasionally be asked to participate in surveys that we use for research, but you’re under no obligation to respond to them. Information about the transactions you do on our website and the fulfilment of your orders. Information about your visits to our site, such as but not limited to traffic statistics, location data, weblogs, and other communication data, whether it’s necessary for our own billing purposes. Information about your identity, your health, including any prescription information, or any other information you may give us.

IP ADDRESSES

In order to administer your computer and report aggregate data to our advertisers, we may gather information about your computer, including when available your IP address, operating system, and browser type. This information is statistical data about the surfing habits and behaviours of our users and does not personally identify any one user.

STORAGE PLACES FOR YOUR PERSONAL DATA

Employees may be handling the fulfilment of your order, processing your payment information, and offering support services, among other things. You consent to the storing or processing of information by providing your personal information. We will do all within our power to protect your data and treat it securely in compliance with this privacy statement.

We store all the data you give us on our secure servers. All financial exchanges will be encrypted. You oversee maintaining the confidentiality of any password we have provided you (or that you have chosen) in order to access areas of our website. We kindly ask you not to divulge your password to anyone.

Unfortunately, internet-based information transfer is not entirely secure. Despite our best efforts, we cannot ensure the security of your personal information transferred to our website; any transmission is done at your own risk. Once we obtain your information, we will endeavour to prevent unauthorised access by following tight protocols and utilising security features.

APPLICATIONS OF THE INFORMATION

We use the data we have on you in the following ways: • To make sure our site’s content is shown for you and your computer in the most efficient way possible. When you have agreed to be contacted for such reasons, to provide you with information, goods, or services that you request from us or that we believe may be of interest to you. To fulfil our commitments resulting from any agreements we’ve made with you. To enable you to take part in our service’s interactive features when you choose to.

To let you know when we make modifications to our service.

Additionally, we may use your information to contact you by phone or mail with information on products and services that may be of interest to you.

If you are an existing customer, we will only get in touch with you electronically (by email or SMS) if we have information regarding products and services like those that you have already purchased from us.

OPENING UP YOUR INFORMATION

Any member of our group, which is comprised of our subsidiaries, our ultimate holding company, and its subsidiaries as defined in section 1159 of the UK Companies Act 2006, may receive access to your personal information.

Your personal information may be disclosed to third parties in the following situations: • If we sell or purchase any assets or businesses, in which case we may disclose your personal information to the potential seller or buyer of those businesses or assets.

If Lens Society or substantially all its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets. If we are required to disclose or share your personal data by law, or in order to enforce or apply our terms and conditions of supply (https://www.lenssociety.co.uk/terms-conditions) and other agreements, or to protect the rights, property, or safety of Lens Society, you, another person, or the public. To prevent fraud and lower credit risk, this includes exchanging information with other businesses and organisations.

YOUR RIGHTS

You have the right to request that we not use your personal information for marketing. If we intend to use your data for such purposes or if we intend to disclose your information to any third party for such reasons, we will typically let you know (before collecting your data). When filling out the forms we use to collect your data, you have the option to check certain boxes to exercise your right to object to such processing. Additionally, you can exercise your right at any time by getting in touch with us at support@lenssociety.co.uk.

Links to and from the websites of our partner networks, advertisers, and affiliates may occasionally be found on our website. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS OF INFORMATION

You have the right to access information that is kept about you under the Act. You may exercise your right of access in accordance with the Act. Any access request can be charged a fee of £10 to cover our costs in answering your questions regarding the information we have on file for you.

COOKIES

Cookies are used on our website to separate you from other visitors. This enables us to make improvements to our website and helps us give you a positive browsing experience. You consent to our usage of cookies by continuing to browse the website.

If you accept, we will place a little text file called a cookie on your computer’s hard drive or in your browser. Cookies have data in them that is stored on the hard drive of your computer.

Cookies that are used by us include session cookies. These are cookies that our website assigns to your computer when you visit and that stay there throughout your visit. These cookies are necessary for our site to function. When you leave our site, these are automatically deleted from your computer.

Cookies created by scripts. When you register to access any restricted areas of our site, these cookies are automatically assigned to your computer. You do not need to re-identify yourself each time you browse our site because they identify you as a registered user. After your visit, these cookies will remain on your computer and will be set up once more when you come back to our site.

Please be aware that we have no control over the use of cookies by third parties, such as advertising networks and companies that offer external services like online traffic analysis services.

By turning on the browser setting that enables you to deny the setting of all or specific cookies, you can block cookies. However, you might not be able to access all or portions of our site if you modify your browser’s settings to reject all cookies (including necessary cookies).

All cookies, save those that are necessary, expire after 120 days.

CHANGES TO OUR COOKIE AND PRIVACY POLICY

Any future modifications to our privacy and cookie policies will be announced on this page and, if necessary, informed to you by email.

CONTACT

Contact support@lenssociety.co.uk with any inquiries you may have about this privacy statement and cookie policy.

X

Ultra Violet

  • 100% Ultra-violet protection
X

Scratch Resistant

  • Protects lenses against scratching and other forms of mechanical damage
  • Longer life span of the lens as well as improved features and performance
  • Scratch-resistance is considered an indispensable treatment nowadays
X

Anti-Reflection

  • Eliminates glare and permits more light to pass through the lens, especially noticeable with night vision or while using a computer
  • Reduces external reflections which ensures more comfortable work in artificial lighting
  • Increases contrast and sharpness of vision
X

Complete Anti-reflection

  • Hydro-phobic layer repels water droplets and allow easier cleaning
  • Oleo-phobic layer significantly reduces smudges, dirt and dust particles adhering to the surface of the lens
  • Including all the coatings we offer we will also expedite this as no extra cost!
X

Society ACE Lenses

  • Comes with all the coatings we offer with a quick turnaround
  • We also cover any scratches on the lenses for up to 12 months.
X

Own Lenses

  • If you want to place your own lenses into a new frame.
  • The lenses has to be able to fit into the frame you are sending in.